Frequently asked questions
How long does my order take to arrive?
Each Flawsome piece is made to order just for you. Production usually takes 2–5 business days, followed by shipping:
- EU: 4–10 business days
- International: 7–15 business days
You’ll receive a tracking link as soon as your order ships.
Where do you ship?
We currently ship to Europe, United Kingdom, United States & Canada, Australia & New Zealand. More countries will be added soon.
How much does shipping cost?
Shipping is calculated at checkout based on your location and the weight of your order (for example, the number of items you purchase).
Typical shipping ranges are:
- EU: usually between €4–€9
- International: usually between €6–€14
The exact cost will be shown before you complete your purchase.
Can I change or cancel my order?
Because each item is made to order, changes or cancellations are only possible shortly after purchase and before production begins. Once your order enters production, it usually cannot be cancelled. If you need help, email us as soon as possible at vibe@theflawsometribe.com and we’ll do our best.
Do you accept returns?
If your item arrives damaged, incorrect, or defective, contact us within 14 days and we’ll make it right.
Can I return an item for size or preference?
Because each item is made to order, we currently don’t accept returns for sizing or change of mind. Please check the size guide carefully before ordering.
What should I do if my item arrives damaged?
Email vibe@theflawsometribe.com with your order number and a photo of the issue. We’ll resolve it as quickly as possible.
How do I choose the right size?
Most of our pieces are designed with a relaxed or oversized fit. We recommend choosing your usual size for the intended look. Always check the size guide on each product page for exact measurements.
How are your products made?
We produce on demand so your item is created only after you order. This reduces waste and avoids overproduction.
Will the print fade or crack?
Our prints are made using high-quality, durable methods designed to last through regular wear and washing when care instructions are followed.